Refund policy

At Homsy Retail, we want you to have a smooth shopping experience. Please read our return and refund policy carefully:

Refunds

• Refunds are only accepted for broken, damaged, or missing items.
  

• Return will be accepted within 2 days from shipment.

• To request a refund, please email us a clear unboxing video showing the issue at homsyretail@gmail.com.
• Refund requests without video proof will not be considered.
• Refunds will be issued to the original payment method within 5–7 business days once approved.

Returns

• Returns are not accepted if you simply don’t like the product or change your mind.
• A return is only allowed if:
  • You received a broken/damaged item.
  • An item is missing from your order.
• For approved returns, we will share the return instructions by email.